Latest News from Kent County Council Public Protection.
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11 February 2021

Urgent Product Recall

B&Q and Screwfix have issued urgent recall notices for the GoodHome Colenso Freestanding Fan Heater after reports of electric shock and fire when using this product.
What to do:
  • If you have bought this product, stop using it immediately.
  • Return the product to your nearest B&Q or Screwfix store for a full refund.
  • For more information about this recall, visit the B&Q or Screwfix website.
Please warn vulnerable family members, friends and neighbours.
Contact Citizens Advice
Find out about how scammers may be trying to target you and your family during the Coronavirus pandemic. We can all be vulnerable to these criminals and the best way to protect yourself is to make sure you are aware. KCC Public protection have created a page that lists scams that are using the Pandemic to target you.
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For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer helpline on 0808 223 1133
Consumer Advice scams action line  on 0808 250 5050
Monday to Friday from 9am to 5pm.
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